What happens if I can’t locate my driver?

Date: 28 Ιουνίου, 2015 By Categories: No comments

No worries at all! While it’s rare, if you have trouble finding your driver upon arrival at Thessaloniki Airport (SKG) or at your designated pickup location, here’s what to do:

  1. Check Your Confirmation: First, quickly review your booking confirmation email. It contains all the essential details, including:
    • Your driver’s name (if provided).
    • The meeting point instructions (e.g., inside the Arrivals Hall with a sign).
    • Our emergency contact number.
  2. Call Our Emergency Line: The quickest way to resolve the situation is to immediately call the emergency contact number provided in your confirmation email. Our support team is available 24/7 and will directly assist you in connecting with your driver. They can quickly pinpoint the driver’s location and guide you.
  3. Stay Put: Please remain at the designated meeting point mentioned in your confirmation. This helps our team and the driver locate you efficiently.

 

We constantly monitor flights, and our drivers are instructed to wait. Rest assured, we’ll do everything we can to ensure a smooth connection.